Artigamy is an online store that sells artisanal posters, miniatures, and home décor items. Our website is built on WordPress (with WooCommerce) and is operated by Artigamy, based in Chennai, India.

Throughout these Terms, "we," "us," and "our" refer to Artigamy, and "you" and "your" refer to the customer or visitor using our website.

To use our website or place an order, you must:

• Be at least 13 years of age, or be using the site under the supervision of a parent or legal guardian.
• Provide accurate, current, and complete information when creating an account or placing an order.
• Be legally capable of entering into a binding contract under applicable law.

Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorised use of your account.

We make every effort to display our posters, miniatures, and décor items accurately, including images, descriptions, and pricing. However, please note the following:

• Colour & Material Variance: Actual colours and finishes may vary slightly from what is displayed due to screen settings, lighting, and the handcrafted nature of some items.
• Pricing: All prices are listed in the currency shown at checkout and are subject to change without prior notice. The price applicable to your order is the price displayed at the time of purchase.
• Taxes & Duties: Prices may or may not include applicable taxes (such as GST), which will be clearly indicated at checkout. Customs duties for international orders, where applicable, are the responsibility of the customer.
• Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue any product at our discretion.
• Pricing Errors: In the event of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

When you place an order through our website, the following terms apply:

Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, product unavailability, or pricing errors. An order is only confirmed once you receive an order confirmation email from us.

Payment Methods

We accept payments through secure third-party payment processors, including but not limited to Stripe, PayPal, and Razorpay. By providing payment information, you confirm that you are authorised to use the selected payment method.

We aim to deliver your order in good condition and within the estimated timeframe. Please note:

• Delivery Estimates: Shipping times shown at checkout are estimates only and are not guaranteed. Delays may occur due to courier, customs, or unforeseen circumstances.
• Shipping Partners: We work with trusted courier services and India Post to deliver orders within India and internationally.
• Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the shipping address provided.
• Incorrect Address: We are not responsible for delays or non-delivery caused by an incorrect or incomplete shipping address provided by you.
• Customs & International Orders: International customers are responsible for any customs duties, import taxes, or fees levied by their country.

If your order arrives damaged or is significantly delayed, please contact us so we can assist you promptly.

We want you to love your purchase. If something isn't right, here's how our policy works:

Eligibility for Returns

• Requests must be made within 7 days of delivery.
• Items must be unused, in their original packaging, and in resaleable condition.
• Custom, made-to-order, or personalised items are not eligible for return unless defective or damaged on arrival.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

Refunds

Approved refunds will be issued to your original payment method within 7–10 business days of us receiving and inspecting the returned item. Shipping charges are non-refundable unless the return is due to our error.

Order Cancellations

You may cancel an order before it has been dispatched by contacting us directly. Once an order has shipped, it can no longer be cancelled and must instead follow our return process.

All content on our website — including but not limited to product designs, images, photographs, text, logos, graphics, and the overall look and feel of the site — is the property of Artigamy or our licensors, and is protected by applicable copyright, trademark, and intellectual property laws.

Certain products offered on this website may feature fan-created artwork inspired by movies, television shows, celebrities, historical figures, cultural icons, or other third-party intellectual property. Such artwork is intended as fan art and is not represented as official merchandise unless explicitly stated otherwise.

Ownership of any underlying trademarks, copyrights, characters, names, likenesses, or other intellectual property remains with their respective owners. If you believe that any content on our website infringes your intellectual property rights, please contact us at support@artigamy.com and we will review the matter promptly.

• You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
• Our product designs, including artwork used on posters and miniatures, may not be copied or reproduced for commercial purposes.
• You may use our website for personal, non-commercial purposes only, in accordance with these Terms.

Any unauthorised use of our intellectual property may result in legal action.

When using our website, you agree that you will not:

• Use the website for any unlawful purpose or in violation of any applicable local, national, or international law.
• Attempt to gain unauthorised access to our systems, servers, or other users' accounts.
• Upload or transmit viruses, malware, or any other malicious code.
• Engage in any activity that disrupts or interferes with the proper functioning of our website.
• Use automated systems (such as bots or scrapers) to access the website without our permission.
• Submit false, misleading, or fraudulent information when placing an order or creating an account.
• Harass, abuse, or harm another person through use of our website or customer support channels.

We reserve the right to restrict or terminate access to our website for anyone who violates these conduct guidelines.

To the fullest extent permitted by applicable law:

• Artigamy provides its website and products on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
• We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including loss of profits, data, or goodwill.
• Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the relevant product.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence or wilful misconduct.

You agree to indemnify, defend, and hold harmless Artigamy, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your breach of these Terms.
• Your use or misuse of our website or products.
• Your violation of any law or the rights of a third party.

Our website may contain links to third-party websites, social media platforms, or other online services (such as Instagram, Pinterest, or partner brands). These links are provided for your convenience only.

We do not endorse and are not responsible for the content, products, services, or privacy practices of any third-party websites. Accessing third-party links is done at your own risk, and we encourage you to review their respective terms and policies.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

We may update these Terms & Conditions from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a notice on our website or send an email notification to registered customers, where appropriate.

We encourage you to review these Terms periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to us: