Privacy Policy

Artigamy is an online store that sells artisanal posters, miniatures, and home décor items. Our website is built on WordPress (with WooCommerce) and is operated by Artigamy.

For the purposes of applicable data protection laws, Artigamy is the data controller of your personal information.

We collect information in the following ways:

Information You Provide Directly

• Account & Order Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order or create an account.
• Communications: Messages you send us via contact forms, email, or customer support.
• Newsletter Sign-Up: Email address (and optionally your name) when you subscribe to our mailing list.

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, links clicked, and referring URLs.
• Device & Browser Data: IP address, browser type, operating system, and device identifiers.
• Cookies & Tracking Technologies: See Section 5 for full details.

Information from Third Parties

• Payment processors (e.g., Stripe, PayPal, Razorpay) may share transaction confirmation details with us.
• Social media platforms if you interact with our pages or use social login features.

We use the information we collect for the following purposes:

We use an email marketing platform to send you newsletters, product launches, promotions, and curated content related to our posters, miniatures, and décor.

Your Consent

We will only send you marketing emails if you have explicitly opted in — either during checkout (by ticking the subscription checkbox) or by subscribing via our website's newsletter form.

What We May Send You

• New product announcements and collections
• Exclusive offers, discounts, and seasonal promotions
• Curated art and décor inspiration
• Behind-the-scenes stories about our pieces

Unsubscribing

You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us directly. We will process your request promptly and remove you from marketing lists within 10 business days.

Third-Party Email Processor

We use a third-party email marketing service (such as Mailchimp, MailerLite, or similar) to manage our subscriber lists and send emails. Your email address and name will be stored on their servers in accordance with their own privacy policy. We ensure any such provider offers adequate data protection standards.

Our WordPress website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site.

Types of Cookies We Use

You can manage cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of our store.

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only as necessary:

• Payment Processors: To securely handle transactions (e.g., Stripe, PayPal, Razorpay).
• Shipping & Logistics Partners: To deliver your orders (e.g., courier services, India Post).
• Email Marketing Platforms: To manage newsletters and communications (with your consent).
• Website Hosting & Maintenance: WordPress hosting providers and plugins that help run our store.
• Analytics Services: Aggregated, anonymised data with analytics platforms (e.g., Google Analytics).
• Legal Authorities: If required to comply with a legal obligation, court order, or government request.

All third-party service providers are required to handle your data securely and only for the purposes we specify.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy:

• Order & Account Data: Retained for up to 7 years to comply with tax and accounting regulations under Indian law.
• Marketing Data: Retained until you unsubscribe or withdraw consent.
• Support Correspondence: Retained for up to 3 years for quality and compliance purposes.
• Analytics Data: Typically retained in anonymised or aggregated form for up to 26 months.

After the applicable retention period, your data is securely deleted or anonymised.

Depending on your location, you may have the following rights regarding your personal data. We respect and honour these rights for all our customers:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Withdrawal of Consent: Withdraw consent for marketing communications at any time.
• Objection: Object to the processing of your data for certain purposes.
• Data Portability: Request your data in a structured, machine-readable format.
• Restriction: Request that we restrict how we process your data in certain circumstances.

To exercise any of these rights, please contact us at the details provided in Section 13. We will respond to your request within 30 days.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data, including:

• SSL/TLS encryption for all data transmitted to and from our website (look for the padlock in your browser).
• Secure password hashing and access controls for customer accounts.
• Regular WordPress and plugin updates to patch security vulnerabilities.
• Restricted access to personal data on a need-to-know basis.
• Regular security audits and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure. If you suspect any unauthorised use of your account, please contact us immediately.

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal data without parental consent, please contact us and we will delete it promptly.

Our website may contain links to third-party websites, social media platforms, or other online services (such as Instagram, Pinterest, or partner brands). Once you leave our site, we are not responsible for the privacy practices of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a notice on our website or send an email notification to registered customers.

We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: